Privacy Policy — EAAS.life

Privacy Policy

Effective date: July 9, 2026

EAAS.life ("EAAS," "we," "us," or "our") provides CRM, automation, website, and AI voice agent services to independent professionals and small businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact information — name, email address, phone number, and business name when you fill out a form, use our chat widget, sign up for a service, or contact us.
  • Account and billing information — plan selection and payment details, processed securely by our payment processor (Stripe). We do not store full payment card numbers on our systems.
  • Business data you bring to the platform — contacts, pipeline records, messages, and documents you upload or generate while using our services. This data belongs to you.
  • Usage and technical data — pages visited, device and browser information, and similar analytics collected automatically when you visit our website.

2. How We Use Your Information

  • To provide, set up, operate, and support the services you purchase
  • To respond to inquiries you send us through forms, chat, email, phone, or text
  • To send service, billing, and account notifications
  • To send marketing communications you have opted in to receive (you can opt out at any time)
  • To improve our website and services
  • To comply with legal obligations

3. Text Messaging (SMS) Terms & Consent

Consent. By providing your phone number through our website forms, chat widget, checkout, or by texting us, you consent to receive text messages from EAAS.life related to your inquiry, account, appointments, or — where you have expressly opted in — marketing and promotional offers.

Message frequency varies based on your interaction with us. Message and data rates may apply depending on your mobile carrier plan.

Opting out. You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance, or contact us at [email protected].

No third-party sharing of mobile information. Mobile phone numbers and SMS opt-in data collected by EAAS.life will not be shared with, sold to, or transferred to third parties or affiliates for their marketing or promotional purposes under any circumstances. Text messaging originator opt-in data and consent are not shared with any third parties.

4. How We Share Information

We do not sell your personal information. We share information only with:

  • Service providers who help us operate the platform — such as our payment processor, telephony and messaging carriers, email delivery providers, and hosting infrastructure — and only as needed to deliver the services.
  • Legal authorities when required by law, subpoena, or to protect our rights or the safety of others.
  • A successor entity in the event of a merger, acquisition, or sale of business assets, in which case this policy's obligations transfer with the data.

For clarity, and as stated above: mobile opt-in and SMS consent data are excluded from any third-party sharing for marketing purposes, without exception.

5. Data You Bring to the Platform

If you are a customer using our CRM or related services, the contact and business data you store on the platform is yours. We process it only to provide the services to you, and we do not use your customers' information for our own marketing. You are responsible for having the appropriate consent to communicate with your own contacts through the platform.

6. Data Security & Retention

We use commercially reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit and at rest where supported. We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Customers may request export or deletion of their platform data as described in our Terms of Service.

7. Cookies & Analytics

Our website may use cookies and similar technologies for basic functionality and analytics. You can control cookies through your browser settings; disabling them may affect site functionality.

8. Your Rights & Choices

  • Opt out of marketing emails via the unsubscribe link in any message
  • Opt out of text messages by replying STOP
  • Request access to, correction of, or deletion of your personal information by contacting us

Residents of certain states or jurisdictions may have additional rights under applicable law; contact us to exercise them.

9. Children's Privacy

Our services are intended for business use by adults. We do not knowingly collect information from anyone under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above reflects the latest revision. Material changes will be communicated via the website or email.

11. Contact Us

EAAS.life · Easy As A Service
Blauvelt, New York
[email protected]